WASTE & WASTEWATER – Bylaw 759-2014
UTILITY SERVICES ACCOUNT
All Outstanding Utility account balances that are overdue more than sixty days (60) on December 15th shall be rolled into the Property owner’s tax account and henceforth, the total balance now in the tax account shall be charged penalties in accordance to the Tax Penalty Fee as found in the office fee schedule of this Bylaw.
Methods of Payments
Payment of the Utility bill can be processed at the Town Office during regular business hours with cash, debit card, cheque or bank draft. You can also set up pre-authorized payments through our office. Those payments are processed on the 15th of the month. Online banking is also available through RBC, ATB and Servus Credit Union. Credit Cards are NOT accepted. Please ensure that your payment is postmarked (if mailed) or received by the Town Office (if paying in person or via online banking), on or before the due date on the Invoice. Please note that online banking transactions often take a few days before the funds reach the Town’s bank account. Payments not received at the Town Office or post marked y the due date will be subject to a late payment penalty. Don’t leave your payment to the last minute! A post-date cheque to the due date of the Account is also acceptable. If you are mailing your payment, please allow ample time for your payment to be postmarked by Canada Post on or before the due date.
Please be sure to use the 6 digit Account Number without the decimal point and NOT your Customer number when submitting payment. Payments are processed according to the date stamped or recorded on the payment stub or document by the office, bank or post office.
GARBAGE & RECYCLING SERVICE
Please call them directly if your garbage and/or recycling is not picked up and you had your waste cans to the curb before 7:00 am on the scheduled mornings for service, or if you have any problems with the service provided. CAN PAK OFFICE – Ph: 403.747-3456
EMERGENCY MUNICIPAL SERVICE
After hours contact – Ph: 780-678-6961
BULK WATER STATION
Self-serve Station – $2.00/100 Gallons
(located on the East side of the Fire Hall in the alleyway – 4911 – 52 Avenue, Bashaw, AB)
Call before you dig – Alberta One Call
Reporting Street Light Outages – click here to report a problem – Fortisalberta.com
Electricity is distributed by Fortis – Ph: 310-WIRE (9473) or 1-855-333-9473
Residents may choose the provider of their choice by following this link http://www.ucahelps.gov.ab.ca OR here are a few options below.
ATCO GAS – Ph: 403.783-4479 (Ponoka)
DIRECT ENERGY – Ph: 1-866-420-3174
ENMAX ENERGY CORPORATION – Ph: 310-2010 – enmax.com
EPCOR – Ph: 310-4300
JUST ENERGY – Ph: 1-855-387-6071 / https://www.justenergy.com/alberta/
CABLE / TV / INTERNET
EastLink – Ph: 1-888-345-1111 – eastlink.ca/about/contact.aspx
Telus – Ph: 310-2255 – telus.com
Xplornet – Ph: 403.309-3474 – xplornet.com
Shaw Direct- Ph: 1-888-554-7827 – www.shawdirect.ca